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VITAL INFORMATION
FREQUENTLY ASKED QUESTIONS
How can I place an order?
You can place an order with us through two convenient options:
- Online: Simply visit our website, browse through our products, and add items to your cart. Proceed to the checkout, and choose either home delivery or pick-up.
- Phone: Alternatively, you can call our hotline to place your order with the assistance of our friendly customer service team.
What are your delivery fees and timeframes?
Delivery fees and timeframes may vary depending on your location. Once you enter your delivery address during checkout, we will calculate the delivery fee and include it in your invoice.
Can I request a product that is currently not available in your store?
Absolutely! We value your feedback and always strive to meet the needs of our customers. If there's a specific Afro-Caribbean product you would like to see in our store, please let us know, and we will do our best to source it for you.
Can I make changes to my order after it has been placed?
Unfortunately, once an order has been placed and confirmed, we cannot guarantee changes to the order. However, if you need assistance, please contact our customer service team, and we will do our best to accommodate your request.
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